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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhonda Riddle

March 20, 2025

5  out of  5
rating by Rhonda Riddle
"After being told by my old insurance that there was no better rate for me , Jackson proved them wrong. Jackson was very thorough with explaining all of my policies and what they cover and with the bundle deal I came out winning with a great rate ! I am extremely satisfied with my outcome 😁 and highly recommend you call and get a quote , you may walk away happy just like me !!!"
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Gina Bjornn

March 12, 2025

5  out of  5
rating by Gina Bjornn
"I have had nothing but good experiences with David Hersch’s staff, especially the Cottage Grove office. Callan is always very helpful and knowledgeable and a pleasure to work with. David will be helping me with some life insurance and financial matters soon, I look forward to getting to know him better, he’s very likable so far!"
We responded:
"Gina, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - David"
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Robert Julian Fronzo

March 11, 2025

5  out of  5
rating by Robert Julian Fronzo
"Incredibly friendly, helpful, and effective!! Saved me so much money and was a delight to work with. Highly recommend."
We responded:
"Robert, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - David"
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Amber W

March 8, 2025

5  out of  5
rating by Amber W
"Switching my policy was easy and straightforward and of course saved me money!! WIN! Jackson is very kind, thoughtful, explains everything thoroughly, and has great customer service! Give him a call you won't be disappointed! Highly recommend!"
We responded:
"Amber, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - David"
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Kimberley Fergason

March 1, 2025

5  out of  5
rating by Kimberley Fergason
"Insurance is confusing and frustrating for me. Well, it was. I called to get a quote for my auto insurance from State Farm and had to leave a message. Jackson called me back very soon after. I expected for him to take my information quickly and call me back with a price quote, after all, everyone is busy with their own to-do’s. Instead he asked me if I understood what each part of my insurance covered. Jackson took the time to go through my policy line by line, explaining it in everyday, understandable language. I have been paying for auto insurance for almost 30 years and this is the first time an insurance agent has taken their time to explain to me, in a way I could understand, what I was being charged for. I would wholeheartedly recommend Jackson to anyone who is looking for an agent they can openly communicate with. I am so grateful for Jackson taking his time to help me understand my auto insurance, he replaced my confusion about my policy with clarity."
We responded:
"Thank you for your wonderful feedback, Kimberley! We're so glad to hear that Jackson's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - David "
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Gerald Deas

March 1, 2025

5  out of  5
rating by Gerald Deas
"I was in a minor accident. It was the other drivers fault. They followed up with me to confirm that my rental and insurance was covered."
We responded:
"Thank you for your feedback, Gerald! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - David "
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Jenn C

February 27, 2025

5  out of  5
rating by Jenn C
"David’s office has been amazing to work with. David and his team are extremely helpful, knowledgeable and friendly. I highly recommend this office to anyone looking for outstanding service."
We responded:
"Jenn, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - David "
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Callan Bjornn

February 24, 2025

5  out of  5
rating by Callan Bjornn
"I met with David Hersch to discuss my current life insurance policy, and he took the time to go in-depth and help me understand the ins and outs in a way that finally made sense to me. Highly recommend if you are looking for a trust worthy agent who has your best interest and financial future in mind."
We responded:
"Callan, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - David"
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Tessina Arnold

February 19, 2025

5  out of  5
rating by Tessina Arnold
"Jensen was absolutely fantastic on switching from Geico to State Farm. His knowledge of my questions was definitely on point. It's great to be a part of the State Farm family now."
We responded:
"Tessina, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - David"
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Miss Functional

January 29, 2025

5  out of  5
rating by Miss Functional
"I have had the pleasure of doing business with Callan for many years. Since the day I met her, she’s been an excellent addition to the insurance world and local community. She’s knowledgeable, extremely reliable, professional, and hilarious. I’ve never felt so protected and that my business is appreciated. Thanks Callan!"
We responded:
"Thank you so much for sharing your experience! I’m incredibly proud of Callan and everything she brings to both our team and the community. Her dedication to providing exceptional service while building genuine relationships with customers is what sets her apart. We appreciate your feedback and are grateful for your business! - David"
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Amanda Canales

January 25, 2025

5  out of  5
rating by Amanda Canales
"Stopped by the Cottage Grove State Farm office to get a quote for a new car I just bought & met with Callan. It was a really pleasant experience & she explained coverage in depth. I would definitely recommend David Hersch’s office to anyone looking for an office that answers their phone & have someone available to talk in person the same day."
We responded:
"Amanda, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - David"
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Judy Taylor

January 18, 2025

5  out of  5
rating by Judy Taylor
"Excellent. Emme Pearson is an outstanding agent. Explained all requirements for new home ownership in a professional non pushy manner. Also gave us options for auto and umbrella policies. Extremely Pleased. Highly recommend."
We responded:
"Judy, thank you for your kind words and recommendation! I'm so glad Emme was able to provide you with the information and options you needed to make an informed decision about your insurance coverage. If you ever need any further assistance, we’re here to help! - David "
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Whitney Jones

January 11, 2025

5  out of  5
rating by Whitney Jones
"I recently had some questions I needed answered after reading some concerning information online about insurance rates and cancellations. I couldn’t get a hold of my own company, so in my search process called a local agent who looked reputable, David Hersch. I called down to his Cottage Grove State Farm office and spoke with Callan (hope I am spelling that right) and she provided us with clear and concise information and was able to clear up our confusion."
We responded:
"Whitney, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - David"
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Amanda Patton

January 8, 2025

5  out of  5
rating by Amanda Patton
"I’m very grateful for the help I got today. David understood my problem and went above and beyond to help get my problem resolved fast. Thank you so much"
We responded:
"Amanda, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - David"
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Bianca Hill

January 3, 2025

5  out of  5
rating by Bianca Hill
"Just signed up for State Farm with Davids office. From start to finish I had a great experience. Jensen got me a Great price"
We responded:
"Bianca, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - David"
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Mira Brockelman

December 9, 2024

5  out of  5
rating by Mira Brockelman
"Jenson was not only thorough and knowledgable, he was extremely courteous and personable. I enjoyed speaking with him and indeed, his gentle perseverance and his detailed investigation led me to changing my insurance carrier over to State Farm. Thank you Jenson!"
We responded:
"Mira, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - David"
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Dana Taylor

November 4, 2024

5  out of  5
rating by Dana Taylor
"Jackson Hersch is a knowledgeable and informative State Farm agent. I saved on my bundled home and auto policy, $372 from my previous insurance for the year."
We responded:
"Dana, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - David"
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Keith Messer

November 4, 2024

5  out of  5
rating by Keith Messer
"What a pleasure to work with David. Insurance is never fun but it can be enjoyable with a professional like David. He took the time to fully explain all the ins and outs. I had lots of questions and he had lots of answers that I could understand. Good guy, great Insurance would highly recommend David and his staff of professionals. Thank you!"
We responded:
"Keith, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - David "
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Corkey Gourley

October 29, 2024

5  out of  5
rating by Corkey Gourley
"When State Farm hired a young agent named David Hersch to take over my agency they could not have made a better choice for me to turn the reigns of my agency over to. David has hired excellent team members that have a number one goal and that is to serve his policyholders with complete satisfaction when it comes to service and sales. Over this last year since I retired, I have watched David embrace and serve the greater community of Springfield and beyond and give back to our community in many ways. David has continued the legacy of policyholders first and meeting their personal needs through products offered by State Farm Insurance. Your two predecessors, George Morris and myself, Corkey Gourley could not be prouder of the continued efforts to serve your policyholders today and into the future- well done young man!"
We responded:
"Corkey, My team and I are always here to serve you and your insurance needs! - David"
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Jake Mylenek

October 28, 2024

5  out of  5
rating by Jake Mylenek
"Incredibly friendly staff. Everyone I have met has been helpful and kind. If you are looking for someone that has your back and will find you a great deal, look no further."
We responded:
"Jake, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! We appreciate you. - David"
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Elizabeth Harris

October 9, 2024

5  out of  5
rating by Elizabeth Harris
"I appreciate all the help I got after my recent accident. The David Hersh office is quick to answer questions and follow up with details."
We responded:
"Elizabeth, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - David"
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Michael Blankenbeckley

October 8, 2024

5  out of  5
rating by Michael Blankenbeckley
"Working with David has been through and through a positive and pleasant experience. His level of commitment to customer care, and quality of service unparalleled any other agents in our area. A very clear front runner if you care about the quality of service you receive! Thank you!"
We responded:
"Thank you so much for your kind words and great review, Michael! My goal is always to ensure my customers are well-informed and confident about their choices. If you ever have more questions or need further assistance, please don’t hesitate to reach out. I’m here to help! - David"
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Tammy Drew

October 2, 2024

5  out of  5
rating by Tammy Drew
"David is a fantastic community member and cares about his clients deeply"
We responded:
"Thank you for your kind words, Tammy! We appreciate your support and look forward to continuing to serve you! - David "
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Cyrus Gibson

October 2, 2024

5  out of  5
rating by Cyrus Gibson
"Jensen meets my insurance needs. Such a nice guy!"
We responded:
"Cyrus, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - David"
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benji2mid

October 2, 2024

5  out of  5
rating by benji2mid
"Jensen was super helpful, showed me my needs! This office is the best!"
We responded:
"Hello, we appreciate this kind feedback! Thank you! - David"